SuperMedia

Privacy Policy

Effective date: October 23, 2026

This policy applies to SuperMedia, the Super Save Chrome extension, extension ID fplckidompbnclimbbemkmjaemekfoee, and Super Record. Super Sort (Super Feed Sorter / Insta Sorter), extension ID gajabapfclmedbbmhdacabmnhcbpmgdj, has a dedicated extension privacy policy. They are operated by balubenko, Inc., a United States corporation. Super Record for Mac, the Mac App Store app, is provided by Verblike LLC, a United States company, and is covered by the Super Record for Mac section.

Instagram download extensions have dedicated policies: 1Click Downloader for Instagram and Super Downloader for Instagram. Those policies describe each extension’s local downloads, session access and diagnostics.

What the extension accesses

To find downloadable media, Super Save observes network requests made by websites you visit and scans page content for media elements and media URLs. This processing is required to show media available on the current page.

This page and network analysis happens locally in your browser. Super Save does not send your browsing history, page content, detected media URLs, cookies, or authentication data to our servers.

The Save page

Links in the address. The links you add on supermedia.space/save are kept in the page address so a reload shows the same list. That address is not sent to other sites as a referrer, and product analytics record only the page, not the links.

Kept on your device. After a save, the page keeps the post details and the saved files in your browser for 24 hours, so previews and repeat downloads work without fetching the post again. They are deleted when you remove a row, clear the list, or after 24 hours. They are not uploaded.

Downloads without an account. You can make up to 3 cloud downloads a day without an account (media only). To apply this limit we set a signed, first-party cookie with a random guest ID (kept for up to a year, not used for advertising or tracking across sites) and store, with each guest download, that ID and a code derived from your network address that changes every day; we never store the address itself. A network is limited to 10 guest downloads a day. These details, like other download results, are erased 24 hours after the download finishes. Transcripts and other cloud features need an account.

Ask AI covers. Including a cover photo checks whether an approved public image link can be accessed without cookies or a referrer. Publicly accessible covers are linked directly. Restricted covers, including Instagram covers, are uploaded only when you enable this option; a video frame is used when no separate cover is available. Copies are stored privately and shared through signed links valid for 24 hours, under the existing Ask AI deletion policy. Turning the option off removes the link from the prompt; an already uploaded copy remains until its expiry.

Download reminders. We keep a count of successful Instagram download actions in this browser to time extension install and review reminders. This counter contains no media, filenames or post links. Clear site data to reset it.

Website advertising

The free Save page and Super Downloader installation page offer optional Adsterra advertising. Ads load only after you choose Allow ads. This browser choice applies to both pages: the installation page can show an ad on arrival, and Save can show one once you submit a link or open an existing download handoff. Adsterra and its advertising partners receive your IP address and browser information and may use cookies for advertising, measurement and fraud prevention. Their handling of information is described in Adsterra’s Privacy Policy. Ads run in an isolated frame without access to your saved media, source links, captions, filenames, signed links, account details or the workspace. Paid SuperMedia accounts do not load ads.

Your Allow ads or No thanks choice is kept in this browser until you change it through Ad preferences in either page’s footer or clear site data. Withdrawing permission removes the ad frame and stops new ad requests from it; it does not erase information already received by advertising providers. Missing or blocked ads never prevent downloads.

Website analytics

We use Vercel Web Analytics for website traffic and basic tool usage, and Google Analytics for page visits and Save completion/error reports. Save events contain task, stage, platform, media type, selected-item count, entry-source category and fixed error codes; random operation and request references connect errors to our private admin diagnostics; these references are excluded from Google Analytics. Diagnostic records expire after 30 days. Google Analytics uses cookies to measure visits; Google advertising signals and advertising personalization are disabled. Google Analytics receives the public page title, no referrer, and sanitized page URLs with the same private-page exclusions. Enhanced measurement must remain disabled in the Google Analytics data stream so media links, filenames and form contents are not automatically collected. Analytics URLs exclude query parameters and fragments. Private media viewers, Ask AI sessions, the Instagram post workspace, authentication, API, and admin pages are excluded from these reports. We do not send media content, source links, filenames, transcripts, or signed links to website analytics.

Super Sort and product diagnostics

Read the Super Sort Privacy Policy for its local data, audio transcription, service providers, retention and reporting controls.

Super Sort (Super Feed Sorter / Insta Sorter) sorts Instagram data, exports tables, and downloads visible media locally. When you choose transcription, it downloads the Reel in your browser, extracts audio, and sends that audio to SuperMedia under your account.

The website and Super Sort send minimal usage milestones and error reports: installation and uninstall, first action, first successful action, a cloud-feature attempt, sign-in, checkout attempt, and confirmed upgrade. Reports use a random browser or installation identifier and, after sign-in, your account ID. Error reports contain a category, action, version, and reference ID. They do not contain browsing history, media URLs, filenames, transcripts, tokens, or file content. The website uses a first-party identifier in browser storage and a 30-day cookie to connect these milestones.

Only authorized SuperMedia admins can view the product dashboard. Diagnostic events and uninstall feedback are removed after 30 days by daily cleanup. Billing and security records follow their separate retention requirements. You can turn off Super Sort’s client usage and error reports in Settings. Account and cloud-job records are still needed to operate the service. Uninstall feedback is optional; links and email addresses in feedback are removed before storage.

License verification

If you activate premium features, the license key you enter is sent over HTTPS to supermedia.space. The server validates the signed license key and confirms that its associated one-time Stripe Checkout payment remains paid. The verification response contains only whether the license is valid and whether it grants lifetime access.

The license key contains a signed Stripe Checkout session identifier and issuance time. It does not contain your card number or browsing activity. The extension may store the license key and the latest successful verification time locally in Chrome storage so premium access can continue between browser sessions.

Payments

Purchases are processed by Stripe, Inc. Stripe receives the payment and billing information needed to complete the transaction. SuperMedia does not receive or store complete card numbers. Stripe may provide transaction details such as payment status, customer email, amount, currency, and tax information.

Super Record

Recordings. Super Record records only after you press Start and choose a screen, window, or tab. Local recordings are not uploaded. If you sign in and choose a share link, the completed recording is uploaded to private Vercel Blob storage.

Who can see a video. Anyone with a video’s link can watch it, without an account. Video pages are not listed in search engines. You can delete a video at any time from its page or your library; this permanently deletes the file.

What we store. For a cloud share link, we store the video file and necessary details such as title, duration, size, and recording time. Supabase processes account and session data. You can delete cloud recordings from your library.

What we don’t do. We don’t sell recordings or use them for advertising or AI training. Authorized personnel access a video only for requested support, abuse or security review, or legal compliance.

Image, video, and audio tools

Image tools (resize, compress, crop, rotate, metadata removal, watermark) and video and audio tools (compress, trim, GIF, convert, and similar) process files in your browser. Those files are not uploaded. Video and audio tools download the open-source FFmpeg engine from the jsDelivr CDN the first time you use them; no file content is sent with that request.

AI tools

AI tools such as the image upscaler and background remover run only when you start them. The image you choose is uploaded to private storage and read by the Apify Actor through a link that expires within an hour; the upload is deleted when the job ends. Results are erased 24 hours after the job finishes unless you save them to Drive. For link-based tools, such as TikTok transcripts, only the submitted public URL is sent.

Drive and share links

Files you upload or save to Drive are stored in private Vercel Blob storage until you delete them. If you turn on a share link, anyone with the link can view and download that file without an account until you turn the link off, the link expires, or you delete the file. Share pages are not listed in search engines.

API keys and agents

API keys let you, or an agent you connect, act on your account. We store only a one-way hash of each key and the time it was last used; the full key is shown once. Actions taken with a key have the same access and limits as your account. You can revoke a key at any time on the Agents page.

Super Record for Mac

Super Record for Mac is provided by Verblike LLC. This section and the Contact section apply to it.

The Mac app records only after you press Record and choose a screen, window, or camera. Recordings are saved as files on your Mac and are never uploaded. The app has no account, analytics, or advertising, and it does not send recordings, settings, or usage data to us.

Camera, microphone, and screen recording permissions are requested by macOS and used only while you record. Subscriptions are purchased through Apple; we receive no payment details, only the purchase status Apple provides to the app on your Mac.

How information is used and shared

We use license and payment information only to complete purchases, verify lifetime access, prevent fraud or abuse, provide support, and meet legal, accounting, and tax obligations. We do not sell this information or share it with advertising platforms. Optional website advertising is described above; extension and media data are not used for advertising.

Necessary providers include Stripe for payments, Vercel for hosting, analytics, and private file storage, Supabase for authentication and database services, and Apify (with the Actor publisher it runs) when you explicitly use an available supported-platform download or transcript. These requests send only the submitted public URL, not browser cookies or unrelated browsing history. Results are erased 24 hours after the request finishes. For Video to text, your browser extracts the audio track and uploads only that audio to private storage; Apify reads it through a link that expires within an hour, and deletion of the audio is requested when the job ends; cleanup failures can delay removal.

Storage, retention, and security

Locally stored extension settings and license information remain in Chrome storage until you remove them, reset the extension, or uninstall it. Server-side payment and transaction records are retained as needed to provide lifetime access and satisfy legal, tax, fraud-prevention, and accounting requirements. Data transmitted between the extension and supermedia.space is protected with HTTPS.

Your choices

You may use the free extension without submitting a license key. You can remove locally stored extension data by clearing the extension’s storage or uninstalling Super Save. To request access to or deletion of server-side personal information, contact us below. Some transaction records may need to be retained for legal, fraud-prevention, or accounting obligations.

Chrome Web Store Limited Use

The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Super Save uses browsing activity and website content only to provide and improve its media-detection feature. We do not use or transfer this information for personalized advertising, creditworthiness, lending, or sale to third parties.

Changes

We may update this policy when SuperMedia’s features or data practices change. Material changes will be reflected here with a new effective date.

Contact

SuperMedia is operated by balubenko, Inc. Super Record for Mac is provided by Verblike LLC. Privacy questions and data requests for either can be sent to info@verblike.com.