Help

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Short answers for Save, Convert, and Record.

Save

What can I save?

Check a direct public media URL, or use the Chrome extension to find media already loaded on a page. Private, DRM-protected, and live content is unsupported.

See Save tools
Save

Why did my link open instead of download?

Direct media opens at its original source. Use your browser's save control there. For a regular web page, use Super Save for Chrome.

Open Super Save
Convert

Which files can I convert?

Released conversions cover PNG, JPEG, and WebP images in six directions. They run locally with a 10 MB input limit.

Choose a format
Convert

Do converted files leave my browser?

No. Released image conversions run in your browser and do not upload the input or output file.

Convert an image
Record

What can I record?

In a compatible desktop browser, choose a browser tab, app window, or screen. Microphone capture is optional.

Start recording
Record

Why can't recording start?

Retry the browser picker. On macOS, Chrome may also need Screen & System Audio Recording access in system settings.

Fix permissions
Account

Where are my cloud recordings?

Signed-in recordings shared by link appear in your Library. Local downloads stay on your device and are not added there.

Open Library
Support

How do I report a problem?

Email the page or tool you used, what you expected, and what happened. Do not send passwords, private files, or payment details.

Email support